常见问题
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Cancellation
What is the cancellation policy?
Cancellation terms vary by hotel, boat, guide, transport supplier, and season. Your proposal will include clear terms before you confirm.
Children
Is Indonesia suitable for children?
Yes. Wildlife encounters, beach time, cooking classes, gentle cycling, cultural workshops, and family resorts make Indonesia excellent for children when pacing is planned carefully.
Currency
What currency is used in Indonesia?
The official currency is Indonesian Rupiah. Major hotels and many restaurants accept cards, while cash is useful for local markets, small shops, and remote areas.
Can you quote in other currencies?
Yes. Website estimates support USD, EUR, GBP, AUD, SGD, JPY, KRW, and CNY as planning placeholders. Final invoices should be confirmed with the Melali team.
Flights
Do you arrange international flights?
We focus on in-country travel design and can advise on international routing. Domestic flights, private transfers, boats, and logistical connections can be arranged as part of your journey.
Food
Can dietary requirements be accommodated?
Yes. Vegetarian, vegan, halal, gluten-free, child-friendly, and other dietary needs can be communicated to hotels, restaurants, guides, and boat crews in advance.
Hotels
What accommodation styles do you use?
We recommend boutique hotels, luxury resorts, private villas, eco-lodges, liveaboards, and refined family-friendly properties matched to your style and budget.
Medical Facilities
Are medical facilities available?
Major centres such as Bali, Jakarta, Surabaya, and Yogyakarta have hospitals and clinics. Remote islands may have limited facilities, so travel insurance and careful routing are important.
Payments
How are payments handled?
Payment schedules depend on the itinerary and supplier terms. A deposit is normally required after confirmation, with the balance due before travel.
Safety
Is Indonesia safe for international travellers?
Indonesia is welcoming and widely travelled. As with any destination, travellers should use reputable transport, follow local advice, and carry travel insurance. Private guides and local support add confidence.
Transportation
How do you connect Indonesia's islands?
Journeys may combine private cars, domestic flights, ferries, speedboats, yachts, and occasional train routes depending on the destination and comfort level.
Travel Insurance
Is travel insurance required?
Comprehensive travel insurance is strongly recommended, especially for remote islands, diving, adventure activities, cancellations, and medical evacuation.
Visa
Do I need a visa to visit Indonesia?
Visa rules depend on nationality, purpose of travel, and length of stay. Many travellers can use visa-on-arrival options for tourism, but requirements change. Please verify current entry rules before departure and ask our team for planning guidance.
How long should my passport be valid?
Travellers should normally have at least six months of passport validity beyond their arrival date and enough blank pages for immigration stamps.
Weather
When is the best time to visit Indonesia?
April to October is generally the drier season across many Indonesian destinations. The best timing still depends on your route, interests, and preferred travel style.
Can I travel during the rainy season?
Yes. Rainy season can still be rewarding with fewer crowds and lush scenery, but itineraries should be designed with flexible logistics and regional weather patterns.
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